FAQ
Yes, you can!
Please contact us and tell us your wishes. We will get back to you ASAP.
Yes, you can!
Did you see a helmet almost exactly as you wish? For example, you see a helmet with a Galassia front insert and you would like this also as back insert?
Please contact us and we will be happy to make the helmet exactly to your wishes.
All helmets except the Smart | Matt | Shine. These helmets are supplied in a nice cotton protective bag.
All Cromo 2 helmets are equipped with a full leather strap. So no more wear and tear!
The Matt and Shine are equipped with an eco-leather strap but can be fitted with a real leather strap for an additional charge of €75. The Nova helmets are equipped with an eco-leather strap and cannot be fitted with a full leather strap.
About Helmets is a based in The Netherlands.
Yes, you can as long as we have not yet shipped your order. Once you have received the tracking code your order is on his way.
Yes, you can, subjects to our return policy which you can find over here.
Please note that your order must be returned to the Netherlands at your own expense.
Helmets on stock : mostly shipped the same day or day after (depending on time of order in NL).
When we don’t have your helmet in stock we will give your order a high priority shipment which means we will be able to ship the helmet within a week.
Further delivery will depend on the forwarder in your country and your customs.
Our experience within Europe is that orders are received a few days later. Orders outside Europe can be within 1,5 week when customs and process of forwarding runs smoothly.
The delivery times mentioned are guidelines. About Helmets is not responsible for any delays caused by the carrier.
The shipping costs depend on the country that you order needs to be shipped out to.
The shipping costs depend on the shipping method that you pick. Several shipping methods are available for most countries, like a standard shipment or an express shipment with full insurance.
*We provide free standard shipping for all EU orders above 500 euro. All shipping costs will automatically be calculated in your shopping cart. Do you have any further questions? Please do not hesitate to contact us